Service Advisor Training – NAPA AUTOPRO
Thank you for participating in the NAPA AUTOPRO Service Advisor Training!
Below you will find a quiz with 10 multiple-choice questions. These questions are based on the material reviewed during the Service Advisor training with your Business Development Specialist.
You will need 7 correct answers to pass. Don’t worry, there is no try or time limit.
Upon successful completion of the quiz, a certificate will be issued and mailed to your NAPA AUTOPRO Facility.
Good luck!
#1 How many months and kilometers does the Peace of Mind warranty last? |
#2 What does 6 months coverage of NAPA Roadside Assistance cost for the consumer? |
#3 How many years and kilometers does the NAPA Extended Warranty cover the vehicle? |
#4 What should consumers or NAPA AUTOPRO facilities do first when they have a warranty issue? |
#5 Where can most NAPA AUTOPRO program resources and marketing materials be found? |
#6 Is the NAPA Extended Warranty transferable when a vehicle is sold? |
#7 How do you submit consumer promotion rebates? |
#8 Who is your best contact for NAPA AUTOPRO information? |
#9 Where do you order stationary, wearables, and other NAPA AUTOPRO branded items? |
#10 How do you submit Labour Warranty claims? |